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BRINK’S JOURNALTHE Page 2 Chairman Message Chairman and CEO, Michael T. Dan, discusses collaboration across borders Regional Roundup Brink’s Global Services Asia Pacific Regional Training Session Hong Kong 2007 Awards and Recognition Celebrating anniversaries in Canada and Sri Lanka Quarterly Feature The Brink’s Journal takes a look inside the brand-new Canada facility New Initiatives Question and Answer with Managing Director Carlo Weisen, Brink’s Luxembourg Feature Story Why Brink’s has the edge in the Southern Africa diamond and jewelry industry Solutions Showcase Solution to improve security services planning across EMEA Regional Spotlight Brink’s highlights services offered throughout EMEA, read about these domestic and international products Technology Toolkit AirClic serves as a track-and-trace solution for Brink’s Global Services customers For information about Brink’s services, products and business services, visit: Brink’s, Incorporated: www.brinksinc.com Brink’s Global Services: www.brinksglobal.com Please direct comments or questions to Barbara Miles at corporate.communications@brinksinc.com 3 4 5 6 8 10 12 13 14 Transporting diamonds in South Africa. Diamond in the Rough 4 Page 3 October 2007 | The Brink’s Journal | Rapid technological change and globalization have permanently changed our business and the secure logistics industry. Now more than ever, we face our business challenges from an international perspective. As a truly global company, Brink’s embraces and leverages our differences for the benefit of the organization. We collaborate between our cultures, ideas and different views and use these company-wide assets to bring forth greater creativity and innovation. At Brink’s, employees embrace their diversity and learn from one another to improve the overall organizational performance. For instance, I recently attended a Brink’s meeting where the employees in attendance were from 60 different countries. Not many companies can boast that type of culturally diverse work environment. It was astounding to observe employees utilize their co-workers’ ideas and talents to gain diverse work perspectives and generate new and innovative ideas. Collaborating across borders allows Brink’s to create, manage, value and leverage our products and services leading to organization effectiveness, sustained competitiveness and quality customer service. Equality, respect and appreciation for one another generates opportunities for growth, flexibility and adaptation in the marketplace. The flow of information between colleagues, team members, customers and vendors depends of the quality of relationships in the marketplace. Our diverse corporate culture is an essential success factor in providing premier service. In a rapidly changing marketplace, gaining and retaining new market share – globally and locally – is critical when expanding a diverse customer base. Internal and external customer relationships are the backbone of our fruition. Because Brink’s customers are extended throughout the world, we can localize and tailor our product offerings and establish the superior quality we’re known for. It’s known that global initiatives provide companies with a competitive advantage by positive improvements in corporate culture, employee morale, customer retention and organizational effectiveness on a grand scale. Visibility, communication and accountability are key to achieving a competitive workforce. Brink’s continuously expands cultural expertise in international business with quality feedback and input from our countries. Through effective intercultural communication, we improve overall productivity and creativity which ultimately benefit our customers and our bottom line. Our footprint is virtually unmatched by any other industry competitor. And paired with our service, no company comes close to what Brink’s can provide. Our people, our products and services, our worldwide presence, our expertise and our longevity are what makes us the number one choice as a secure logistics provider. What it Takes to be a Global Company By Michael T. Dan, Chairman, President and CEO Chairman Message Our footprint is virtually unmatched by any other industry competitor. And paired with our service, no company comes close to what Brink’s can provide. |